You have the option to pay for your filesgr subscription via credit card, bank account, IRIS or via Paypal according to your preferences. We have all available payment methods. For an invoice, please provide us with your VAT number and we will immediately send you the document to forward to your accountant.

Yes — with our platform, you are fully in control of both dashboard and email notifications for the files you send. We understand how important it is to stay updated, without being overwhelmed by unnecessary alerts. That’s why we’ve designed a flexible notification system tailored to your preferences.When you upload or send a file through our website, you can choose whether you want to receive real-time notifications on your dashboard, email updates, or both. You can also customize your settings to receive alerts only for specific actions, such as when a recipient downloads a file, comments on it, or replies.All notifications appear clearly in your personal dashboard, helping you track activity without leaving the platform. At the same time, you can opt in for instant email notifications to stay informed even when you're not logged in.

Managing your notification preferences is simple. With just a few clicks, you can activate, mute, or modify the types of updates you receive.

In short, our system puts you in control. You decide what you see, when you see it, and how you’re notified — making your file sharing experience smooth, smart, and fully personalized.

Our website’s Ticket Submission System is a modern and efficient customer support tool, designed to address your needs quickly and in an organized manner. Through a user-friendly interface, you can easily create a new ticket and describe your issue or question in detail.Each ticket receives a unique reference number, allowing you to track its progress in real time. Our support team is immediately notified when a new ticket is created and responds as quickly as possible, prioritizing based on the severity and category of the request.

The system also supports file attachments, so you can help us better understand your issue through screenshots or relevant documents. Additionally, you can access your ticket history at any time.

With the Ticket System, we ensure that no request goes unanswered and that every communication is recorded in an organized way, enhancing the transparency and reliability of our support services.

No way. We do not read, transfer, or use your data. We cannot know what you are transferring but the security of your files is a given.